Active Incident

Locations

Incident Status

Operational

Components

Workflow Service, Productivity, Spend, and Campaign

Aprimo Location

US Sandbox, EU Sandbox, AU Sandbox, US Production 1, EU Production, AU Production



September 19, 2019 16:44 EDT
September 19, 2019 20:44 UTC
[Monitoring] Aprimo has completed corrective actions to midigate any potential issues introduced in release 102. Aprimo is actively developing fixes for long term solutions and request that testing for items associated to release 102 remain paused and will update this incident when testing can resume. Please check our status page for updates, or subscribe from our web page to get automatic updates.

September 19, 2019 15:03 EDT
September 19, 2019 19:03 UTC
[Identified] Aprimo is investigating service degradation across multiple application tiers post completion of release 102. Aprimo users may encounter issues saving projects, loading workflow templates, or selecting proper field values from pick lists. Our team is engaged and actively working to correct the issue. Please pause any testing efforts pertaining to items included in release 102. Aprimo will notify customers when testing can proceed via an update on aprimo.status.com. Please check our status page for updates, or subscribe from our web page to get automatic updates.

Workflow Service




Operational

Segmentation Service




Operational

Digital Asset Management




Operational

Productivity, Spend, and Campaign




Operational

Notifications




Operational

Report Distribution




Operational

History (Last 7 days)

Description

Deployment of release 102 for Productivity Management to US PROD 1 environments.


Components

Workflow Service, Segmentation Service, Productivity, Spend, and Campaign, Notifications, Report Distribution


Aprimo Location

US Production 1


Schedule

September 18, 2019 20:00 - September 18, 2019 23:00 EDT
September 19, 2019 00:00 - September 19, 2019 03:00 UTC



September 18, 2019 23:00 EDT
September 19, 2019 03:00 UTC
[Update] Deployment of release 102 for Productivity Management to US PROD 1 environments has completed.

September 18, 2019 20:00 EDT
September 19, 2019 00:00 UTC
[Update] Deployment of release 102 for Productivity Management to US PROD 1 environments has started.

Description

Deployment of release 102 for Productivity Management to EU Sandbox and Production environments.


Components

Workflow Service, Segmentation Service, Productivity, Spend, and Campaign, Notifications, Report Distribution


Aprimo Location

EU Sandbox, EU Production


Schedule

September 17, 2019 12:30 - September 17, 2019 16:00 EDT
September 17, 2019 16:30 - September 17, 2019 20:00 UTC



September 17, 2019 16:00 EDT
September 17, 2019 20:00 UTC
[Update] Deployment of release 102 for Productivity Management to EU Sandbox and Production environments has completed.

September 17, 2019 12:30 EDT
September 17, 2019 16:30 UTC
[Update] Deployment of release 102 for Productivity Management to EU Sandbox and Production environments has started.

Description

Deployment of release 102 for Productivity Management to AU Sandbox and AU Prod.


Components

Workflow Service, Segmentation Service, Productivity, Spend, and Campaign, Notifications, Report Distribution


Aprimo Location

AU Sandbox, AU Production


Schedule

September 17, 2019 10:00 - September 17, 2019 13:00 EDT
September 17, 2019 14:00 - September 17, 2019 17:00 UTC



September 17, 2019 13:00 EDT
September 17, 2019 17:00 UTC
[Update] Deployment of release 102 for Productivity Management to AU Sandbox and AU Prod has completed.

September 17, 2019 10:00 EDT
September 17, 2019 14:00 UTC
[Update] Deployment of release 102 for Productivity Management to AU Sandbox and AU Prod has started.

Description

Deployment of release 102 for Productivity Management to US Sandbox environments.


Components

Workflow Service, Segmentation Service, Productivity, Spend, and Campaign, Notifications, Report Distribution


Aprimo Location

US Sandbox


Schedule

September 16, 2019 16:00 - September 16, 2019 18:00 EDT
September 16, 2019 20:00 - September 16, 2019 22:00 UTC



September 16, 2019 18:00 EDT
September 16, 2019 22:00 UTC
[Update] Deployment of release 102 for Productivity Management to US Sandbox environments has completed.

September 16, 2019 16:00 EDT
September 16, 2019 20:00 UTC
[Update] Deployment of release 102 for Productivity Management to US Sandbox environments has started.

Description

Deployment of release 102 for Productivity Management to US Sandbox environments.


Components

Workflow Service, Segmentation Service, Productivity, Spend, and Campaign, Notifications, Report Distribution


Aprimo Location

US Sandbox


Schedule

September 16, 2019 12:30 - September 16, 2019 15:30 EDT
September 16, 2019 16:30 - September 16, 2019 19:30 UTC



September 16, 2019 15:30 EDT
September 16, 2019 19:30 UTC
[Update] Deployment of release 102 for Productivity Management to US Sandbox environments has completed.

September 16, 2019 12:30 EDT
September 16, 2019 16:30 UTC
[Update] Deployment of release 102 for Productivity Management to US Sandbox environments has started.